Thriving in Uncertainty with Tim Beresford
When you've had a thirty-five-year-long career that spans industries and sectors as our next Trailblazer has, you have the benefit of seeing how organisational learning has changed and if it's changed for the better or worse. Tim Beresford, Chief Executive at the Australian Financial Security Authority, or AFSA, joins us to talk about this and much more in our latest episode on becoming a learning organisation.
When you've had a thirty-five-year-long career that spans industries and sectors as our next Trailblazer has, you have the benefit of seeing how organisational learning has changed and if it's changed for the better or worse. Tim Beresford, Chief Executive at the Australian Financial Security Authority, or AFSA, joins us to talk about this and much more in our latest episode on becoming a learning organisation.
Listen to episode twenty-three:
Also available on Apple Podcasts and Spotify:
About this episode:
This compelling episode offers great advice to other leaders on shifting from knowledge organisations to learning organisations and on how important it is to be open, adaptable, and resilient to foster a continuous learning mindset in your workforce.
Tim dives into the key differences in how organisational learning has changed throughout his career, from focusing more on skillsets at the beginning in terms of what knowledge you could bring to an organisation to now being more focussed on mindsets and what you're willing to learn.
He explains how this fundamental shift from knowledge organisations to learning organisations is for the better, as this has created much more of a two-way dialogue in how organisations communicate, which promotes sharing, teamwork, and curiosity in the workforce.
Tim elaborates on why mindset is so critical in today's workforces, which are facing more external shocks in an increasingly uncertain and ambiguous world. This uncertainty requires all of us to develop resiliency and agility to be more adept at dealing with these external changes and shocks.
From an industry-agnostic perspective, Tim shares three aspects for creating a learning organisation: systems thinking, a genuine openness to self-awareness and reflection, and a diverse team approach to solving problems. He provides advice to leaders on how to drive self-awareness, empathy, and engagement in the workplace, enabling individuals to want to foster and enable themselves to grow, lean into, and become more self-aware.
References from this episode:
Don't Fence Me In by Wendy McCarthy
ISBN: 9780855616953, Published 4 February 2000.
Find out more about this Trailblazer:
Tim Beresford
Chief Executive and Inspector-General in Bankruptcy
Australian Financial Security Authority
(AFSA)
Tim Beresford is the Chief Executive at the Australian Financial Security Authority (AFSA), having joined the agency in mid-2022.
AFSA’s role is to support a strong credit system for Australia and is a visible, modern and contemporary regulator. The agency administers and regulates the personal insolvency and personal property securities systems and manages criminal assets.
Tim is a Board member of the St George Community Housing (SGCH) and the immediate past Chair of the Benevolent Society (TBS), Australia’s oldest non-Indigenous not for profit. Previously, Tim has held the roles of Acting Chief Executive of the Australian Trade and Investment Commission (Austrade), Deputy Vice-Chancellor of Macquarie University and First Assistant Secretary of the Social Policy Division in Department of the Prime Minister and Cabinet.
He has significant leadership experience in the higher education, government, not-for-profit, financial services and professional services sectors. His areas of expertise include strategy, governance, public policy, change management and organisational design. He holds a Bachelor of Economics (Honours), Bachelor of Laws, a Masters of Philosophy (International Relations) and is a Fellow of the Australian Institute of Company Directors.
Tune in next week as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.
Thriving in Uncertainty with Josh Thomas
What does learning look like in an organisation when a high proportion of your workforce is already doctorate-level educated, formally trained marine scientists and former teachers? Josh Thomas, Chief Executive Officer at the Great Barrier Reef Marine Park Authority, talks about this and much more as he joins us to discuss becoming a learning organisation in our latest podcast episode.
What does learning look like in an organisation when a high proportion of your workforce is already doctorate-level educated, formally trained marine scientists and former teachers? Josh Thomas, Chief Executive Officer at the Great Barrier Reef Marine Park Authority, talks about this and much more as he joins us to discuss becoming a learning organisation in our latest podcast episode.
Listen to episode twenty-two:
Also available on Apple Podcasts and Spotify:
About this episode:
The Great Barrier Reef Marine Park Authority has a critical job of being guardians and protectors of the Great Barrier Reef, a world heritage-listed coral reef, for future generations. With a high percentage of their workforce made up of marine scientists, their unique organisational DNA is centred on understanding the world around them and has a natural and instinctive curiosity-driven culture that helps fuel their courage to experiment and test ideas about tackling existing and emerging threats to the ecosystem.
As CEO, Josh explains how risk is a key element that drives their organisational strategy and how they approach learning and development, as understanding risks in your environment is critical in understanding what you need to learn and lean into, and if an organisation is calibrated to understanding medium to long term risks, it will be more proactive in addressing challenges and returning value to stakeholders. Josh discusses this further in how their organisation views themselves as a learning and evolving organisation that's generous with knowledge sharing, have honest relationships with peers, and is led through a coaching mindset – leading others to come to their own conclusions on how they want to take a given piece of work and where they want to focus their learning and development on, within boundaries.
He also talks about how information is more publicly available than ever before; their organisation doesn't have a mortgage as being a 'knowledge holder,' instead, they see their role in knowledge sharing, and they are generous with it with the programs of work that the Reef Authority delivers, including educating over 300 schools in Queensland and internationally, working with 19 Reef Guardian Councils, producing outlook and Reef health reporting, broadcasting podcasts, attending multilateral forums, and more.
This episode is an excellent example of a learning organisation that is curious and generous with its knowledge sharing and a leader who is passionate, authentic, and respectful in helping his workforce work in uncertainty.
Find out more about this Trailblazer:
Josh Thomas
Chief Executive Officer
Great Barrier Reef Marine Park Authority
Josh has over 20 years’ experience in the public and private sector in Australia and overseas. He has helped shape and lead environmental policy and programs for the Great Barrier Reef and in terrestrial natural resource management.
Josh has worked in a number of senior public sector roles and across the environment, agriculture and finance portfolios, as well as in federal Ministerial offices. He has a strong track record of public engagement on matters affecting Australia’s World Heritage sites, and through major environmental programs such as the Biodiversity Fund and Caring for our Country.
Josh’s policy experience in the marine environment extends across the Great Barrier Reef and its catchments, migratory and endangered species, whaling matters, marine parks and Antarctica. He is committed to enhancing Australia’s natural environment and has been a strong advocate for incorporating both contemporary science and Indigenous traditional knowledge into environmental management throughout his career.
Josh lives in Townsville and holds a Master of Business Administration, Master of International Affairs, Bachelor of Science, and Bachelor of Arts (Honours).
Tune in next week as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.
Thriving in Uncertainty with Marie Boland
Our next Trailblazer’s interest in history and learning from it, particularly the history of labour movements and work, has been a common theme that has led her throughout her fascinating career. Marie Boland, Chief Executive Officer at Safe Work Australia, discusses this further in our latest episode on Taking the Path Less Travelled.
Our next Trailblazer’s interest in history and learning from it, particularly the history of labour movements and work, has been a common theme that has led her throughout her fascinating career. Marie Boland, Chief Executive Officer at Safe Work Australia, discusses this further in our latest episode on Taking the Path Less Travelled.
Listen to episode twenty-one:
About this episode:
Marie talks about growing up in Ireland and how her dad, who was a great history buff, used to take them around Dublin, telling stories and looking at statues of famous people. He particularly liked stopping at statues of great union leaders, and the stories and figures stuck with her.
After moving to Australia in 1992, Marie worked as a curator in museums. While working at one particularly council-run museum, Marie had the opportunity to be a staff representative during council amalgamations in South Australia, where she was part of the negotiations and enterprise bargaining. And the rest, as they say, is history. Through this experience, Marie ultimately became a union member, reigniting her interest in law and then studying law with the long-term aim of being a labour lawyer and working in industrial relations.
Listen in to hear from Marie as she talks about both personal and professional drivers that keep her going during confronting and tough times at work. She explains how she is focused on harmonising and strengthening tripartism during her tenure as CEO of Safe Work Australia, working with unions, businesses, and the government to reach consensus outcomes. Marie also talks about how she believes your time will come and the importance of backing yourself.
We also discuss Marie’s 2018 national review of model work, health, and safety laws and how this helped to influence the Commonwealth to change the 2011 regulations to include psychological health. Together, we discuss the pivotal role that leaders need to play in keeping up to date with what’s going on in their organisation through risk management and consultation and the importance of the work design piece in potentially eliminating potential hazards at the point of deciding how work is done.
Whether you believe in fate or not, this enthralling episode is a testament to how interests and passions in your life, even from a young age, can help lead you to the path you were meant to be on.
Episode references:
Codes of Practice
https://www.safeworkaustralia.gov.au/law-and-regulation/codes-practice
Find out more about this Trailblazer:
Marie Boland
Chief Executive Officer
Safe Work Australia
Marie Boland has been the Chief Executive Officer of Safe Work Australia since 1 November 2023.
Marie is a Member of Safe Work Australia and its subsidiary committees and a Commissioner of the Safety, Rehabilitation and Compensation Commission. She is a member of the Respect@Work Council and the G20 Occupational Safety and Health Expert Network, and an observer on the Heads of Workplace Safety Authorities and the Heads of Workers’ Compensation Authorities.
Before joining Safe Work Australia, Marie offered independent work health and safety and workplace relations consultancy services.
Marie’s work health and safety experience spans many roles, including completing the 2023 review of the Office of the Federal Safety Commissioner, the 2022 Review of the Conduct of Work Health and Safety Prosecutions in the Australian Capital Territory, an independent review of the South Australian local government sector's One System WHS Management System in December 2020 and the 2018 National Review of the model work health and safety laws (Boland Review). Marie was the 2021 Inaugural Thinker in Residence at the University of South Australia's Psychosocial Safety Climate Global Observatory. Marie has held senior roles at SafeWork South Australia as an Executive Director, Policy and Community Engagement Director and Chief Policy Officer.
Marie holds a Bachelor of Arts (Hons) and Master of Arts from University College, Dublin, and a Bachelor of Laws (Hons) from the University of Adelaide.
Tune in next time as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.
Thriving in Uncertainty with Samantha Palmer
We know that there are many modes of learning. One that has been spoken about in recent episodes as critically important is on-the-job learning and how, knowledge sharing between peers, even from different areas of an organisation, can help fuel new ideas and ways of working. Another important learning and development opportunity in the APS is mobility. In our latest episode, Sam Palmer joins us to discuss this and so much more on the topic of learning organisations. Sam is Secretary and a Fellow of IPAA and currently serves as APS reviewer on the independent capability review of the Commonwealth Department of Education on secondment from Austrade.
We know that there are many modes of learning. One that has been spoken about in recent episodes as critically important is on-the-job learning and how, knowledge sharing between peers, even from different areas of an organisation, can help fuel new ideas and ways of working.
Another important learning and development opportunity in the APS is mobility. In our latest episode, Sam Palmer joins us to discuss this and so much more on the topic of learning organisations. Sam is Secretary and a Fellow of IPAA and currently serves as APS reviewer on the independent capability review of the Commonwealth Department of Education on secondment from Austrade.
Listen to episode sixteen:
Also available through Apple Podcasts and Spotify:
Sam has over 35 years of diverse experience, with 25 years of those in senior executive service roles in the APS. She is a passionate advocate for having variety in your working career and how, from her personal experience, moving sideways into different roles and taking on new experiences through mobility opportunities has assisted her in seeing things from a different framing or mindset.
Sam provides excellent examples from throughout her career of how experiencing different contexts in departments has helped her transfer her learnings into other roles and how, in Austrade today, they also benefit from bringing in various people from other parts of the organisation into their division to give new insights and skills when Sam and her colleagues are acting in other positions.
In our discussion, Sam reflects on how championing diversity and inclusion has been one of the most rewarding parts of her career, and we also talk about the relationship between change and learning as Sam shares her time at the Australian Bureau of Statistics and involvement in the marriage equality survey and how the short turnaround time of just 99 days required the department to work with a different momentum and process to make it happen while also maintaining procurement requirements.
Another powerful part of our conversation is the role mentors and champions play in professional development. Sam shares a great metaphor of champions being like elephants: They have big ears to listen, big trunks to communicate and talk, big feet and bodies to make a path through barriers, and a caring nature that they work with heart. If you're thinking about taking on a new or different opportunity or how, as a leader, you can help your staff grow and develop, this is definitely an episode that you won't want to miss.
References from this episode:
APS Charter of Engagement and Partnerships including link to good practice guide
Report on the conduct of the Australian Marriage Law Postal Survey
Paper on measuring culture and leadership at the ABS during transformation
Find out more about this Trailblazer:
Samantha Palmer
General Manager
Visitor Economy and Client Programs Division
Australian Trade and Investment Commission (Austrade)
Samantha Palmer is temporarily seconded from her position as General Manager of Austrade’s Visitor Economy and Client Programs Division to work with the Australian Public Service Commission as a Senior APS Reviewer on the Capability Review of the Australian Government Department of Education. She is also a Diversity and Inclusion Champion.
Samantha brings 35-plus years of diverse experience with more than 25 in senior executive service roles. She has led policy, programs and corporate transformations in the Queensland, WA and Commonwealth governments in many areas relevant to the visitor economy. These areas include fair trading and consumer protection, environmental protection and national parks, land transport and road safety, housing, disability, and Indigenous communities. She has also run businesses and worked in the arts, university and community sectors.
Career highlights include achieving a 79.5% response rate for the Australian Marriage Law Postal Survey; leading the development of the 10-year Aboriginal and Torres Strait Islander Health Plan policy framework; and being appointed the ‘cleanskin’ inaugural Deputy Director General Governance, Integrity and Reform following Australia’s largest public service corruption incident at the WA Communities Department.
Samantha is a National Fellow of the Institute of Public Administration Australia (IPAA). She was one of the 2013 Australian Financial Review/Westpac 100 Women of Influence, and the 2013 Australian Human Resource Institute Diversity Champion of the Year (HR).
Samantha was elected Secretary of the National Institute of Public Administration Australia (the professional body for public servants) in 2024 having served on both National and ACT IPAA Councils for some time. She has a Master of Public Administration and a Bachelor of Business (Communication).
Tune in next time as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.
Thriving in Uncertainty with Dr Ivan Williams
The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 's work is incredibly important. ARPANSA is Australia's primary authority on radiation protection and nuclear safety, regulating all aspects of Commonwealth activity in the radiation space. Its mandate is to assist in maintaining the safety of Australia's people and biota in the face of potential radiation risks. Dr Ivan Williams, the Chief Medical Radiation Scientist at ARPANSA, joins us in our latest episode to discuss the topic of becoming a learning organisation.
The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 's work is incredibly important. ARPANSA is Australia's primary authority on radiation protection and nuclear safety, regulating all aspects of Commonwealth activity in the radiation space. Its mandate is to assist in maintaining the safety of Australia's people and biota in the face of potential radiation risks. Dr Ivan Williams, the Chief Medical Radiation Scientist at ARPANSA, joins us in our latest episode to discuss the topic of becoming a learning organisation.
Critical to performing ARPANSA's work is being across enormous amounts of data, research, regulations, and audits. Staff must also be across contemporary developments in technology, medical practice, and clinical practice. Due to the nature of their work, it is these reasons why there is an expectation that staff invest in their own learning and development.
In this compelling chat, Ivan outlines the vast range of methods that they use to galvanise learning across the organisation, which include sitting on international and national organisations in producing authoritative papers, in-house training with people returning from conferences to distribute relevant information across the agency, monthly knowledge hubs for management, sitting on international committees, staff performing pHD’s at hospitals, and much more.
Ivan also discusses the modes of learning and how, with the nature of their work being technical and hands-on, ARPANSA needs to demonstrate competence to internal and external independent observers, regulators, or reviewers. On-the-job training is particularly beneficial as it provides a lot of practical technical expertise that cannot be achieved by just reading books.
It's a great conversation that provides an understanding of the critical work that ARPANSA provides to Australia and how, as an organisation, they prioritise learning while delivering their huge and essential remit.
Listen to episode thirteen:
Also available through Apple Podcasts and Spotify:
Find out more about this Trailblazer:
Dr Ivan Williams
Chief Medical Radiation Scientist and
Medical Radiation Branch Head
Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)
Dr Ivan Williams is an internationally recognised and nationally certified expert in radiation oncology medical physics and medical radiation protection. Ivan trained as a radiation oncology medical physicist at the Peter MacCallum Cancer Institute, Melbourne, Australia and has worked internationally.
Ivan started with the Australian Radiation Protection and Nuclear Safety Agency as the inaugural Director of the Australian Clinical Dosimetry Service which he planned and built to be a nationally impacting service with international recognition.
In 2021, he was appointed to the International Commission on Radiation Protection’s committee on medical radiation protection. In 2024, he represented Australia at the United Nations Scientific Committee on the Effects of Atomic Radiation.
Ivan is particularly passionate about the appropriate use of science, data and information to improve patient and public health with national impact.
Tune in next week as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.
Thriving in Uncertainty – Episode Eleven with Tess Bishop
An open-minded approach to leadership and working with others is a highly desirable attribute that staff look for in a leader. After all, if you have a new idea or want to give feedback on a change or a project, knowing that you can approach these leaders, have a constructive dialogue, and work together to solve it is helpful.
Tess Bishop, Chief Operating Officer and Deputy Secretary of Strategy, Enterprise, and Engagement at the Department of Agriculture, Fisheries, and Forestry (DAFF), is one of these leaders. She joins us in our latest episode to discuss a growth mindset approach to change.
You can’t help but feel the passion and energy that Tess brings to her team at DAFF as she shares her experiences leading a very large transformation agenda with multiple aspects in response to their capability review in 2024. Tess provides her perspectives on how success can only be achieved through an open-minded approach, engaging in open dialogue with others, and adapting and supporting staff along the way.
As a leader, she acknowledges that you are only as good as your team and the importance of learning every day and passing that learning on to others. Tess also shares how she is passionate about getting out to meet her team and how seeing how things work firsthand can really bring policy to life, enabling her to receive direct feedback firsthand.
Tess is a passionate and energetic leader with an open-minded approach to leading others. We hope that you will feel as uplifted as we did after listening to our conversation.
Listen to episode eleven:
Also available through Apple Podcasts and Spotify:
Find out more about this Trailblazer:
Tess Bishop
Chief Operating Officer
Deputy Secretary of Strategy, Enterprise, and Engagement
Department of Agriculture, Fisheries and Forestry
Tess has over 20 years' experience across the public, private and not for profit sectors in Australia and the United Kingdom. Since January 2017, she has held Deputy Secretary roles at both the state and federal level, achieving major outcomes with lasting positive impact. This includes leading priority projects such as founding the Office for Rural and Regional Queensland, establishing the Priority and Delivery Unit for the Department of the Prime Minister and Cabinet and delivering the Transformation Action Plan for the Department of Agriculture, Fisheries and Forestry.
Tess is currently the Chief Operating Officer and Deputy Secretary of the Strategy, Enterprise, and Engagement Group in the Department of Agriculture, Fisheries and Forestry. It is a pivotal role overseeing the full suite of corporate and assurance services, as well as navigating high risk, complex and varied policy and enterprise strategy.
An experienced Non-Executive Director, Tess has recently been appointed to the Council of the Institute of Public Administration Australia ACT. She previously served on the Board of Screen Queensland, the Queensland Chapter of the Australian Institute of International Affairs, the Board of the Townsville Port Authority, and the Pathways to Resilience Trust.
Tess holds a Master of International Relations, a Graduate Certificate in Business Management and a Bachelor of Arts majoring in Political Science and Public Policy. She has also completed the Australia New Zealand School of Government Executive Fellows Program and is a graduate of the AICD Company Board of Directors program.
Professional memberships include the Institute of Public Administration Australia and IAP2 Australasia.
Tune in next week as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.
Thriving in Uncertainty – Episode Six with Erma Ranieri
Developing, supporting, and guiding this next generation of leaders is imperative. Erma Ranieri, Commissioner for Public Sector Employment for South Australia, joins Andy this week to discuss the topic of next-generation leaders and offer her lived experiences of being an authentic leader who’s driven to support others through a whole-person approach and provide fairer opportunities for all.
Welcome back to our weekly podcast series on Thriving in Uncertainty, where we spotlight leaders who have gotten comfortable in ambiguity and hear their professional stories of overcoming challenges to navigate change successfully.
As the final states send their kids back to school over the next week, many parents will be thinking about the year ahead for their children and what they’ll learn; others may be excited for their children as they take their next steps into their tertiary education, or even possibly start their own professional career in their given field.
Whatever the case, developing, supporting, and guiding this next generation of leaders is imperative. Erma Ranieri, Commissioner for Public Sector Employment for South Australia, joins Andy this week to discuss the topic of next-generation leaders and offer her lived experiences of being an authentic leader who’s driven to support others through a whole-person approach and provide fairer opportunities for all.
Erma also talks about how important it is for every generation to be clear on their own sense of purpose and how, even with the best technological skills, future leaders must also be self-aware, vulnerable, and resilient, ensuring that human interactions and connecting with each other are valued.
Erma shares examples of some of the numerous mentoring programs that she’s led, detailing what it means for leaders to take a whole-person approach to support their workforce’s mental health and how she’s used her past setbacks to forge a new path for others in avoiding the disadvantages that she encountered earlier in her career.
It’s a powerful conversation that will leave you wanting to make a difference in supporting those around you.
Listen to episode six:
Also available through Apple Podcasts and Spotify:
References from this episode:
Conversations matter – Case managers guide to mental health support
The Happiness Expert That Made 51 Million People Happier: Mo Gawdat
Find out more about this Trailblazer:
Erma Ranieri
Commissioner for Public Sector Employment
South Australia
Appointed as Commissioner for Public Sector Employment in 2014, Erma Ranieri is driven to create a world-leading public sector that makes a difference for the South Australian community through an agile, flexible, and inclusive workplace.
Throughout her extensive career in the public and private sectors, her dynamic and inclusive leadership style has helped organisations optimise productivity while also enhancing employee wellbeing.
Erma was awarded the Public Service Medal in the 2021 Australia Day Honours list, for her long-standing advocacy of gender equality, diversity and disability employment and her commitment to public sector reform.
Tune in next week as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.
Thriving in Uncertainty – Episode Five
You often hear about 21st-century leaders in government, but what about 22nd-century leaders? It’s an intriguing concept to ponder, especially considering that Gen Alpha, children born between 2010 and 2024, will play an pivotal role in stewarding our community, country, and world into the next century.
Join us in exploring this topic and much more with Kate Driver. Kate is the CEO of IPAA ACT and the co-founder and board member of the CoRE Learning Foundation, linking education, industry, community, and government to meet the needs of students and deliver future sustainable workforces for the Australian Industry.
Thank you for joining us for our new podcast series on Thriving in Uncertainty, where we spotlight leaders who have gotten comfortable in ambiguity and hear their professional stories of overcoming challenges to navigate change successfully.
You often hear about 21st-century leaders in government, but what about 22nd-century leaders? It’s an intriguing concept to ponder, especially considering that Gen Alpha, children born between 2010 and 2024, will play an pivotal role in stewarding our community, country, and world into the next century.
Join us in exploring this topic and much more with Kate Driver. Kate is the CEO of IPAA ACT and the co-founder and board member of the CoRE Learning Foundation, linking education, industry, community, and government to meet the needs of students and deliver future sustainable workforces for the Australian Industry.
While Kate may not have a crystal ball to predict the skills a 5-year-old will need to thrive in a 22nd-century workforce, she offers fascinating perspectives and insights drawn from both her public sector career and her lived experiences.
Through her work with teenagers in her charity, she explores what they want from leaders today and how many question or reject the long-standing assumptions about the world of work that have persisted for generations. Listen in as Kate moves beyond the excitement of science fiction hype to provide pragmatic insights on the jobs and industries of the future, framing the importance of sustaining and improving life for humans at scale.
Listen to episode five:
Also available through Apple Podcasts and Spotify:
Links to information sources mentioned in this episode:
Foundation for Young Australians research - Our Reports: The New Work Order Series - FYA
Dr Laurie Santos, Yale University - The Science of Well-Being | Yale Online
Dr Angela Duckworth - https://angeladuckworth.com/
Organisational links:
IPAA ACT - Institute of Public Administration Australia (ACT) Limited |
IPAA National - Institute of Public Administration Australia | IPAA National Website
The CoRE Learning Foundation - Leading Foundation Education & Learning Centre in Australia
Find out more about this Trailblazer:
Kate Driver
Chief Executive Officer
IPAA ACT
Co-founder and board member of the
CoRE Learning Foundation
After starting her career as a private practice Barrister and Solicitor, Kate realised that she was destined to follow a less “planned” but more “intentional” path, with careers and roles that better aligned with her personal and professional values. So she left behind the view of Sydney Harbor and unfulfilling hours at the desk, and returned home to Canberra where she began an eclectic career working in the Commonwealth Public Sector. Kate was appointed as the CEO of IPAA ACT in January 2024.
Kate describes herself as the quintessential “accidental public servant”. After she took a 6 month contract in the APS, she found herself in a rewarding public sector career spanning almost two decades. Her career mantra has been “good things with good people”. She has worked across a variety of roles as a senior executive in public policy and programs, HR and corporate services, property and security, policy implementation and National Cultural Institutions.
In addition to her professional executive career, Kate is a philanthropic leader, working across a variety of Australian charities and not-for-profit enterprises, including co-founding the CoRE Learning Foundation. Kate is a proud Auntie and Auntie Mother to some wonderful First Nations young people, and is a passionate advocate for inclusion and belonging.
That was the last episode of Thriving in Uncertainty for 2024.
Tune in on Tuesday, 28 January 2025, as we return with our series and are joined by Martin Hehir, Deputy Secretary and Chief Operating Officer for the Governance and Corporate Group within the Department of Prime Minister and Cabinet, as he talks about taking the path less travelled.
Series three – Solving the Capability Gap – episode five
Our final episode today is the perfect conclusion to our series, providing advice and insights on how to maintain an ongoing connection with your employees that helps to fuel a culture of continuous learning in your organisation.
Thank you for listening to our third podcast series on Solving the Capability Gap. We hope that you found the insights that our trailblazers have shared valuable in helping your organisation to build skills capability and develop future-ready, high-performing workforces.
Our final episode today is the perfect conclusion to our series, providing advice and insights on how to maintain an ongoing connection with your employees that helps to fuel a culture of continuous learning in your organisation.
In the series' opening episode, we spoke to Subho Banerjee about continuous learning and how organisations must adopt it to develop a high-performing workforce ready for the future.
Equally crucial to adopting a continuous learning culture is maintaining one. This involves ensuring that employees have an ongoing connection to their organisation, which sometimes is more easily said than done. Globally, there are alarmingly high rates of disengaged employees who are 'quiet-quitting,' and it takes leaders with an EQ approach to navigate the often uncomfortable conversations to reconnect employees to their organisation.
Maeve Neilson is a highly respected and experienced leader in New Zealand. In this episode, she joins Andy to discuss how she has developed and led teams in New Zealand, drawing on her direct experience in creating a cross-functional team from the Mosque Shooter sentencing event in 2020 to create a great workplace culture.
Listen to episode five:
Also available through Apple Podcasts and Spotify:
Download the full transcript of episode five:
Find out more about this Trailblazer:
Maeve Neilson is the former General Manager – Health, Safety and Security for the Ministry of Justice, New Zealand. Maeve is a senior leader with unique and broad experiences that enable her to bring an innovative and fresh approach to any opportunity.
Maeve has substantial depth and breadth of experience having worked in diverse sectors and functions to deliver commercial and sustainable outcomes whilst lifting productivity and engagement. This includes a range of challenges from managing large operational functions, organisational transformations, and significant incidents and workplace fatalities, including the operational response to COVID-19.
Maeve’s ability to successfully communicate organisational vision and priorities across multiple levels sees her frequently called upon to translate the "complex" into a language all can connect and engage with, transforming both leadership behaviours and organisational cultures. She has managed teams through significant change, complex disputes and negotiations that have enabled organisations to deliver against strategic goals, and aligned teams to the direction, significantly shifting engagement. She comfortably interacts with Boards and executive teams and maintains strong networks across public and private entities.
Maeve is passionate about Aotearoa, New Zealand, particularly organisations doing great things within their communities to enable tamariki and mokupuna to thrive. She welcomes the challenge of solving “wicked problems” and enjoys aligning the operational delivery and people capability to the strategic direction. Her commercial acumen and operational management expertise allow her to quickly adapt to any environment and bring value and different thinking to support organisational growth.
Maeve holds a Masters of Arts (Psychology), and subsequent qualifications in Innovative Thinking and Dispute Resolution. She is also accredited in several leadership development tools, including the suite from Human Synergistics.
That now concludes our third series on Solving the Capability Gap. Thank you to our trailblazers and all our listeners for tuning in!
Due to popular demand, Trailblazing with CorbettPrice will soon return in a regular and ongoing format. Follow us on LinkedIn to stay updated on the latest information.
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Series three – Solving the Capability Gap – episode four
According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. But in the public sector specifically, there has been much trepidation about where to use it, how to use it, and, importantly, ensuring that it is used safely with the proper guardrails in place.
James Christie, Director of Artificial Workflow, and a guest instructor on our Elevate course on Enhancing Processes with AI, joins Andy to discuss the increasingly popular and in-demand skill of AI. Listen in as James answers the fundamentally essential questions on learning AI skills, including if having a technical background is necessary in learning AI, what the best use cases are in getting started, what other skills are complementary to learning AI skills, and the five critical success factors in implementing AI in an organisation. You will also want to take advantage of James's checklist to get going with AI in your organisation, which is provided as a download below.
We hope that you have been enjoying our podcast series on Solving the Capability Gap.
Already, we've had the pleasure of being joined by three phenomenal trailblazers who have shared their insights and top tips on how leaders can build workforce capability in their organisations to prepare for the future.
In today's episode, we hone in on arguably one of the most important skills everyone will need to learn, regardless of their position, going forward: AI.
According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. But in the public sector specifically, there has been much trepidation about where to use it, how to use it, and, importantly, ensuring that it is used safely with the proper guardrails in place.
James Christie, Director of Artificial Workflow, and a guest instructor on our Elevate course on Enhancing Processes with AI, joins Andy to discuss the increasingly popular and in-demand skill of AI. Listen in as James answers the fundamentally essential questions on learning AI skills, including if having a technical background is necessary in learning AI, what the best use cases are in getting started, what other skills are complementary to learning AI skills, and the five critical success factors in implementing AI in an organisation. You will also want to take advantage of James's checklist to get going with AI in your organisation, which is provided as a download below.
Listen to episode four:
Also available through Apple Podcasts and Spotify:
Download the full transcript of episode four:
Download James’s AI Adoption Checklist:
Find out more about this Trailblazer:
James Christie is a co-founder of Artificial Workflow, an AI solutions firm that has developed a flexible AI platform called Echobase, that can support a range of consulting and business use cases.
James has spent a significant proportion of his career working for an international FMCG company and in consulting with EY and boutique firms practicing in the areas of corporate, organisational and customer strategy.
Please tune in next week as we conclude our series on Solving the Capability Gap with Maeve Neilson, General Manager of Health, Safety, and Security for the Ministry of Justice in New Zealand, as she shares her unique perspectives and advice for leaders on how to foster a culture of continuous learning in your organisation.
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Series three – Solving the Capability Gap – episode two
In today’s episode, we dive deep into the current skills landscape, outlining the skills that are becoming increasingly important and discussing proven strategies that can help organisations become more skills-based in how they attract, develop, nurture, and retain their workforce.
Welcome back to the second episode of our new podcast series on Solving the Capability Gap.
In today’s episode, we dive deep into the current skills landscape, outlining the skills that are becoming increasingly important and discussing proven strategies that can help organisations become more skills-based in how they attract, develop, nurture, and retain their workforce.
Across the world, organisations are grappling with skills shortages. According to LinkedIn data, on an individual level, the skills needed for a given position are shifting and are expected to double by 2027, leaving a high number of employees who require training and capability development.
However, the potential of untapped latent or adjacent skills within the workforce is intriguing, presenting organisational leaders with an excellent opportunity to identify, develop, and nurture these skills to create an engaged workforce capable of driving their organisation forward.
Listen in as Julie Tickle, Chief People Officer at TAFE NSW, joins Andy to share her extensive experience in how organisations can become more skills-based in their talent strategy. Listen in as Julie answers compelling questions covering important topics such as skills versus qualifications, human skills versus technical skills, how TAFE uses skills-based approaches in its talent strategy, and how to measure skills initiatives.
Listen to episode two:
Also available through Apple Podcasts and Spotify:
Download the full transcript of episode two:
Find out more about this Trailblazer:
Julie Tickle is a respected educational leader, with over two decades of experience in the VET sector as teacher, mentor and executive. In her role as Chief People Officer for TAFE NSW Julie oversees the attraction, development and retention of a capable, engaged, and adaptable workforce of over 15,000.
She is responsible for ensuring TAFE NSW operates in a safe, diverse, and inclusive work environment, and her team ensures TAFE NSW has the capability to deliver the best outcomes through effective people and safety processes, policies, and programs.
With TAFE NSW since 2002, Julie was initially a part-time casual teacher of Business based out of the Taree campus and remains dedicated to regional employment and educational outcomes throughout NSW. She has held a wide range of positions including Head Teacher of both online and on-campus faculty teams, Business Development Consultant, Manager Curriculum Development, Faculty Director, Leader Organisational Workforce Development and Head of Organisational Development and Talent Management.
Remaining dedicated to supporting individuals to reach their potential, Julie holds a Masters in Adult Education and Training, Bachelor of Arts (Psychology), Graduate Diploma of Education, Leadership and Sustainability and the current Cert IV Training and Assessment qualification in order to remain connected to teachers. She is an Alumni of the NSW Public Sector Leadership Academy and a keen mentor of emerging leaders in the sector.
Julie is a member of the DEWR VET Workforce Blueprint Steering Committee, TAFE Director’s Australia Workforce Network and the National VET Educator Development Network. Her team designed and implemented the successful Paid to Learn teacher attraction and retention program to support an ongoing commitment to solving the VET teacher shortage in NSW, which has become the benchmark for innovative attraction strategies across the sector.
Julie is passionate about Diversity and Inclusion and is a member of the NSW Public Service Disability Steering Committee, Co-chair of the TAFE NSW Diversity & Inclusion Council and executive sponsor of the Aboriginal Strategic Leadership Group and Aboriginal Employment Strategy. She has strategic oversight of the inaugural TAFE NSW Diversity, Inclusion and Belonging Plan which launched in 2023 as well as TAFE Innovate Reconciliation Action Plan, Disability and Inclusion Action Plan and Multicultural Action Plan.
Please tune in next week as we talk with Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission for the Queensland Government, as she joins us to provide insights on workforce agility and the agile enterprise in our third episode of this series on Solving the Capability Gap.
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Series three – Solving the Capability Gap – episode one
Listen in as Subho Banerjee, Deputy Commissioner of the Australian Public Service and Head of the APS Academy and Capability, joins Andy to discuss continuous learning, and provide his unique perspectives, drawing on his vast experience across the public and private sectors. In this episode, Subho explains what continuous learning looks like and outlines some of the fantastic learning opportunities he has experienced that have benefited his career. He also provides an overview of the components of the APS continuous learning model, the importance of building adaptability skills across all levels in the public sector, and how to overcome challenges he has seen in becoming a learning organisation.
Thanks for joining us as we kick off our third series of Trailblazing with CorbettPrice!
Our exciting new series explores critical dimensions of capability building across five insightful and thought-provoking episodes. This series is designed to help leaders instil continuous learning into their organisation’s DNA and develop high-performing workforces that are equipped and ready to embrace the future.
As the perfect start to our series on Solving the Capability Gap, Subho Banerjee, Deputy Commissioner of the Australian Public Service and Head of the APS Academy and Capability, joins Andy to discuss continuous learning.
Listen in as Subho provides his unique perspectives, drawing on his vast experience across the public and private sectors. In this episode, he explains what continuous learning looks like and outlines some of the fantastic learning opportunities he has experienced that have benefited his career. Subho also provides an overview of the components of the APS continuous learning model, the importance of building adaptability skills across all levels in the public sector, and how to overcome challenges he has seen in becoming a learning organisation.
Listen to episode one:
Also available through Apple podcasts and Spotify:
Download the full transcript of episode one:
Find out more about this Trailblazer:
Dr Subho Banerjee is the Deputy Commissioner, Head of APS Academy and Capability at the Australian Public Service Commission.
He has previously held Deputy Secretary roles in the Education, Industry and Climate Change portfolios, focusing on vocational education and skills, science and climate change adaptation and negotiations.
He has also been responsible for finance, human resources and governance functions in a number of departments, as well as contributing to whole-of-APS efforts on public service reform and Indigenous employment.
Subho has also worked in the private and not-for-profit sectors. Prior to his current role, he worked at the Australia and New Zealand School of Government on public sector reform issues at the intersection of practice and academia. He has also worked for a private sector management consultancy and an Indigenous policy think tank.
Subho’s initial disciplinary background was in physics, which he studied as an undergraduate and postgraduate at the ANU. He also holds qualifications in economic and social history, and environmental change and management, from the University of Oxford, where he was a Rhodes Scholar.
Tune in next week as we talk with Julie Tickle, Chief People Officer at TAFE NSW, as she provides her experience and perspectives on becoming a skills-based organisation, in our second episode in this series on Solving the Capability Gap.
Check out our full listing of episodes and trailblazers:
Trailblazing with CorbettPrice Podcast - Episode 7
This week concludes our podcast series on organisational health and the seven dimensions of wellness. We hope you have enjoyed the series and find the insights and perspectives of all our trailblazers helpful. In the final episode of our first series, we explore the seventh dimension of organisational health, the relational dimension, which is all about learning and development.
Listen to episode seven:
Also available through Apple Podcasts, Spotify and Google Podcasts:
With changing employee expectations around the learning and development opportunities organisations offer to improve their overall wellbeing, L&D managers face meeting these expectations to future-proof their organisation and attract and retain the best talent.
How and what must L&D managers focus on to provide these opportunities to employees in a hybrid working environment, and how can they empower employees to build and maintain an A-grade team?
David Powell, author, founder, and life skills mentor of The Golden Thread, joins Andy in this enlivening discussion to provide ways that L&D managers can offer learning and development opportunities that build self, relationship, and team interpersonal skills to empower their workforce in their lifelong learning journey to mastery.
David and Andy discuss the importance of mindfulness and provide examples of how powerful meditation practices can be at both the individual level and the potential contribution this can unleash at an organisational level.
This episode is jam-packed with practical advice, real-life examples, and different perspectives on boosting the relational dimension of organisational health. Listen now to hear David’s meditation based on Alpha Dynamics to get you into the blue…
Download the full transcript of episode seven (with references):
Find out more about this Trailblazer:
David’s passion lies in empowering people to achieve the success they seek in life. David is the founder of The Golden Thread’s online toolkit, Life Journey Skills and recipient of The Visioneers’ 2022 global award in recognition of his work to benefit humanity.
Born in the UK, David gained a first-class honours degree in chemical engineering at Edinburgh University and worked in the resources and IT industries for 24 years, leading many teams to success.
Realising that his passion lay in empowering people, he became a business skills trainer, facilitator, and mentor. Over almost three decades, David has helped individuals and teams in hundreds of organisations, across 30 countries and five continents to improve their lives and business performance.
After finishing university, David spent a year driving a Land Rover overland from the UK to Australia and became fascinated with the different religions and cultures that he encountered. These travels were the genesis for his lifelong research into history, religion, gnostic wisdom and psychology - to discover how to best empower people. The result is his unique ability to synthesise the latest scientific thinking and the ancient wisdom to address, and inspire the whole person - body, mind, emotions and the deeper inner being.
This is the lifetime of experience and learning that David has condensed into his online Life Journey Skills program. He teaches the essential life skills - that people don’t learn at school - so that they can thrive at life. David’s book, Life Journey Skills, is also available for free on kindle or to purchase in hardcover from amazon.
LinkedIn: www.linkedin.com/in/david-powell-89539276/
Amazon: Life Journey Skills