Lydia Walters Lydia Walters

Trailblazing with CorbettPrice - Series 4

Join us from Tuesday, November 5, for our new podcast series “Thriving in Uncertainty,” where we get comfortable in ambiguity, talking with leaders as they share their personal experiences in overcoming challenges and navigating change effectively to propel their workforces forward into the future.

Our new podcast series “Thriving in Uncertainty,” is where we get comfortable in ambiguity, talking with leaders as they share their personal experiences in overcoming challenges and navigating change effectively to propel their workforces forward into the future.

Together, we discuss topics including growth and adaptability, next-generation leaders, and taking the path less travelled with an impressive line-up of trailblazers from across the Australian public sector. Episodes drop weekly are available to listen to from our website or across Apple podcasts and Spotify, helping you gain fresh and unique perspectives at a time that’s most convenient for you.

Our new series takes on a more personal lens, exploring what it takes to be resilient and persevere through significant reforms, which our trailblazers have been inspired by in their own career and professional journey, and how their influencers have helped shape them into the leaders they are today.

Our Trailblazers

Found out more about our Trailblazers:

Our latest episodes:

For many leaders in the public sector, there are very few times in your career when you have the opportunity to develop a new agency for a state government entity. Our next Trailblazer, Marina Bowshall, had the chance to do just that as she took on the Chief Executive of Preventive Health SA role in September of 2023. Marina joins us in our latest episode to talk about her experience in leading through a machinery of government change.

Listen in as Marina shares how the biggest challenge in leading this MoG change was the cultural change and bringing people along with the change to see themselves in it, and the strategies she used to build an open door policy and establish rapport with teams, which involved meeting with every team, regardless of size, to understanding each teams priorities and passions, and how she used the fascinating insights she gleaned from these meetings to offer further support, increase collaboration and deepen engagement across the workforce.

It’s a great episode for anyone who is leading change or experiencing change in their organisation. Through engagement and consultation, you can achieve strategic alignment, improve collaboration, encourage knowledge sharing, and bring a little more laughter into your organisation, too.

Listen now

Tuesday 1 April

As an experienced leader who has worked across multiple industries and now is the Chief Executive Officer of the National Offshore Petroleum Safety and Environmental Authority (NOPSEMA), our next guest, Sue McCarrey, has certainly seen her share of times when things haven’t gone according to plan or achieved an unexpected outcome. Sue joins our latest podcast to discuss how challenges can lead to your biggest success.

 Sue provides an honest reflection from earlier in her career when she was younger, and how, like many of us, she would often perceive things that didn’t go to plan or when things went wrong as failures and take them to heart. Sue shares that as time goes on and you build your experience in your career, you develop the ability to look at things more critically, observing what’s occurred and distinguishing if it was really a failure, if it was potentially inevitable, or if it’s something you can look at to see then the opportunity to do it differently.

 It’s a great episode that will challenge your thinking about failure and how you can support and encourage younger members of your workforce to be resilient, courageous, and confident.

Listen now

Monday 24 March

It was a privilege to talk with Liz Tydd, the Australian Information Commissioner, as she shared the future of the Office of the Australian Information Commissioner or OAIC with us and how their postural organisational changes over the past year have positioned them to be at the forefront of being a contemporary regulator.

In this special broadcast edition of our podcast series on Thriving in Uncertainty, Liz takes us through the latest figures on data breaches from their recent report. She explains how an additional dimension of misinformation (e.g.,  deepfakes) can become an accepted truth in the mind of the audience, highlighting how even the human brain is grappling to adjust to this very real and growing threat and its manifestations.

In this enlightening episode, you’ll also learn the OAIC’s latest thinking on the eight key elements in ensuring there is a human-rights-centred approach in the AI space and how essential it is for their workforce to be committed to preserving human rights, be curious and work collegially, and how the organisation has developed four pillars to manifest in their culture and operations which are proactive, proportionate, purpose-driven, and people-focussed.

Listen now

Thursday 20 March

Serving as a diplomat in Mexico City, Lima in Peru, and London, David MacLennan, CEO, City of Vincent, describes himself as a student of cities, and that interest was deepened in joining the Western Australian Department of Planning and being involved in the planning of metropolitan projects. Serving as CEO of the City of Vincent for the past five years, David has come full circle, being directly responsible for delivering projects on the ground that directly impact the community.

We often talk about leaders inheriting existing work cultures, but for many CEOs coming into an existing organisation, they also inherit existing ‘to-do lists’ as well as projects and processes on service delivery too. David shares his journey of learning how he got comfortable in his new role, how important it was in determining priorities and what to tackle first, and how he developed a structured way to allocate his time and energy to deliver on what his stakeholders wanted, and what he needed to improve internally with his workforce to do it.

Listen now

Tuesday 18 March

We know that there are many modes of learning. One that has been spoken about in recent episodes as critically important is on-the-job learning and how, knowledge sharing between peers, even from different areas of an organisation, can help fuel new ideas and ways of working.

Another important learning and development opportunity in the APS is mobility. In our latest episode, Sam Palmer joins us to discuss this and so much more on the topic of learning organisations. Sam is Secretary and a Fellow of IPAA and currently serves as APS reviewer on the independent capability review of the Commonwealth Department of Education on secondment from Austrade.

If you're thinking about taking on a new or different opportunity or how, as a leader, you can help your staff grow and develop, this is definitely an episode that you won't want to miss.

Listen now

Tuesday 11 March

We are thrilled to present our exclusive broadcast with David Thodey, who joins our podcast to discuss Innovating in Uncertainty. David is a Business Leader with a career active in business, healthcare, public policy, innovation, tertiary education, the environment, and corporate governance. He has over 30 years of experience, including previously being the CEO of Telstra and CEO of IBM Australia and New Zealand.  

In our latest episode, we catch up with David to discuss the concept of "Innovating in Uncertainty." Together, we discuss the continued importance of driving innovation in a rapidly changing world that brings uncertainty with it and how great leaders are those who can adapt to the ambiguity that surrounds them.

David has the unique ability to provide pragmatic advice intertwined with examples throughout his career, spanning industries. Through his experience and knowledge of the APS, he also offers specific perspectives for the public sector, acknowledging the unique and strong position that APS leaders have in their ability to lead in ambiguity.

Listening to David inspires you to approach things new and differently, not just because you should, but because you feel compelled to do so to make a difference.

Listen now

Thursday 6 March

Tim Bullard, Chief Executive Officer at the Australian Institute of Teaching and School Leadership (AITSL), joins us in our latest episode to discuss adaptability. Tim knows too well how adaptability can directly influence your engagement at work, having managed the Department of Education and then the Department of Education, Children, and Young People in Tasmania through tremendous amounts of change, including COVID-19, a merger of two organisations, and other significant events.

Tim also provides his perspectives on how to develop adaptability within the workforce, the importance of having a growth mindset to always be learning and looking at how things can be done differently, how organisations need to inject some fun back into the workplace, how crucial it is to leverage the skills and talents of every generation in your workforce, and how essential it is to be responsible for your own wellbeing in taking time out for yourself which then, in turn, will make you more available for others.

This 30-minute episode is packed with practical, knowledgeable, and encouraging advice from an energetic leader in the education industry.

Listen now

Tuesday 4 March

The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 's work is incredibly important. ARPANSA is  Australia's primary authority on radiation protection and nuclear safety, regulating all aspects of Commonwealth activity in the radiation space. Its mandate is to assist in maintaining the safety of Australia's people and biota in the face of potential radiation risks. Dr Ivan Williams, the Chief Medical Radiation Scientist at ARPANSA, joins us in our latest episode to discuss the topic of becoming a learning organisation.

Due to the nature of the work that ARPANSA delivers, there is an expectation that staff invest in their own learning and development. In this compelling chat, Ivan outlines the vast range of methods that they use to galvanise learning across the organisation, and the modes of learning which are most important to them.

It's a great conversation that provides an understanding of the critical work that ARPANSA provides to Australia and how, as an organisation, they prioritise learning while delivering their huge and essential remit.

Listen now

Thursday 20 February

We often speak about the importance of everyone continuing to learn. After all, learning, in its essence, is about being alive. While some may approach learning with curiosity and be open to the possibilities it may provide for us, others may find it overwhelming to be able to decide in the direction to go. David Coltman, Chief Executive of TAFE SA, joins us to discuss this and much more in our latest podcast episode on change resilience.  

David shares his perspectives on the role of leaders going forward in helping people find pathways through what can feel like a dense forest at times.

He’s also no stranger to leading in challenging times, having come into TAFE SA at a time when the organisation needed to transform and be led in a new direction. David reflects on that time, having moved from Victoria to Adelaide for the role, and how he used that journey in becoming South Australian to humanise himself with his new workforce rather than it just being about becoming the new Chief Executive of TAFE SA.

This episode isn’t just a masterclass in leading change, it’s also a great example of how to lead authentically and with kindness.

Listen now

Tuesday 18 February

An open-minded approach to leadership and working with others is a highly desirable attribute that staff look for in a leader. After all, if you have a new idea or want to give feedback on a change or a project, knowing that you can approach these leaders, have a constructive dialogue, and work together to solve it is helpful.

Tess Bishop, Chief Operating Officer and Deputy Secretary of Strategy, Enterprise, and Engagement at the Department of Agriculture, Fisheries, and Forestry (DAFF), is one of these leaders. She joins us in our latest episode to discuss a growth mindset approach to change.

Tess is a passionate and energetic leader with an open-minded approach to leading others. We hope that you will feel as uplifted as we did after listening to our conversation.

Listen now

Thursday 13 February

Judith Formston, Deputy Chief Executive of Corporate Services at the Department of Health and Wellbeing SA, joins us in this episode to discuss authentic leadership. Judith shares her experience leading others by showing her human side, which helps her team realise she is just like everyone else.

She also provides strategies for how her organisation fosters connections to create a safe space where everyone is invited and feels that they can express themselves freely through a range of initiatives, that help workers to disconnect from the workplace, but connect with each other, including coffee breaks, Friday night wines, groups, and communities of practice.

Listen now

Tuesday 11 February

Gina is the General Manager of People and Culture at the Australian Competition and Consumer Commission (ACCC), and she joins us in this episode to share her experiences of grit and the ability to persist and lead others through uncertainty. Together, we break down the stigma attached to making mistakes and how courageous leaders can pause and reflect when the emotions are running high and admit to their workforce that they don’t always have all the answers.

Gina also shares her perspectives on managing a hybrid and geographically dispersed workforce, including how working together has changed the importance of how contact with people remotely has to be more deliberate than in the office and how creating rituals and ways of working can encompass individual needs and embrace the needs of a diverse workforce.

Listen now

Thursday 6 February

Martin Hehir, the Deputy Secretary and Chief Operating Officer for the Governance and Corporate Group within the Department of Prime Minister and Cabinet, joins us to share his experiences in the public sector of Taking the Path Less Travelled.

As an experienced public servant, Martin has led teams in the Commonwealth and ACT governments. In this episode, he takes us back to the start of his senior leadership career by providing us with invaluable insights into how he has adapted his leadership style to take on a new role in a new department, and how the importance of communication helped him to navigate unfamiliar territory where his team increased by a factor of 20.

Martin also shares the importance that a couple of mentors played at this time in his career in helping him to stay real and honest with himself, which are invaluable attributes today for leading authentically. He also shares his key learnings from experiences in putting together multi-disciplinary teams and how fostering creative tension respectfully and engagingly can contribute to making sure that the right outcomes are achieved.

This open and honest conversation with Martin has many great takeaways, and we hope you enjoy it as much as we do.

Listen now

Tuesday 4 February

Failure is often regarded as a bad word in the workplace. No one wants to fail or intentionally sets out to, and it can make you feel pretty terrible when something you are working on goes wrong. Reframing failures positively by rallying around those colleagues and helping them work through them can turn failures into successes, and importantly, it can build resilience in a team, which is essential for embracing challenges, turning them around, and thriving in uncertainty.

Joining us to discuss this further is Maree Bridger, Chief Operating Officer at the Department of Infrastructure, Transport, Regional Development, Communications, and the Arts.

In this compelling chat, Maree shares experiences from her career from times when things haven't gone to plan and how she has kept moving forward and turned things around through active listening and engagement. She also offers a different perspective on how organisations view innovation and how often, when you are in the trenches, you don't necessarily look around you to realise how far you've come.

Listen now

Tuesday 28 January

Developing, supporting, and guiding this next generation of leaders is imperative. Erma Ranieri, Commissioner for Public Sector Employment for South Australia, joins Andy this week to discuss the topic of next-generation leaders and offer her lived experiences of being an authentic leader who’s driven to support others through a whole-person approach and provide fairer opportunities for all.

Erma shares examples of some of the numerous mentoring programs that she’s led, detailing what it means for leaders to take a whole-person approach to support their workforce’s mental health and how she’s used her past setbacks to forge a new path for others in avoiding the disadvantages that she encountered earlier in her career.

It’s a powerful conversation that will leave you wanting to make a difference in supporting those around you.

Listen now

Tuesday 10 December

You often hear about 21st-century leaders in government, but what about 22nd-century leaders? It’s an intriguing concept to ponder, especially considering that Gen Alpha, children born between 2010 and 2024, will play an pivotal role in stewarding our community, country, and world into the next century.

Join us in exploring this topic and much more with Kate Driver. Kate is the CEO of IPAA ACT and the co-founder and board member of the CoRE Learning Foundation, linking education, industry, community, and government to meet the needs of students and deliver future sustainable workforces for the Australian Industry.  Listen in as Kate moves beyond the excitement of science fiction hype to provide pragmatic insights on the jobs and industries of the future, framing the importance of sustaining and improving life for humans at scale.

Listen now

Tuesday 3 December

In part two of our conversation with Dr Rachel Bacon, Deputy Commissioner of Integrity, Reform and Enabling Services at the Australian Public Service Commission, we discuss the APS Reform, which she has been heavily involved with, and how she keeps herself and others motivated on long-term projects that are hugely significant, have many initiatives attached to them, and require enormous patience and perseverance.  

Listen in as Rachel shares the details of the design approach for the APS Reform Agenda, including how they determined the six guiding implementation principles using extensive research they conducted into global best practices on similar-scale projects. She also provides an introspective look at how she remains resilient and perseveres on long-term change projects .

Tuesday 26 November

This is part one of our two-part episode on a growth mindset approach to change with Dr Rachel Bacon, Deputy Commissioner of Integrity, Reform, and Enabling Services at the Australian Public Service Commission.

In part one, we delve into the components of a growth mindset and integrity within the APS with Rachel. She explains how the literature on high-potential leaders has evolved over the past decade: once focused on high IQ as the primary predictor of leadership potential, the emphasis has shifted toward the importance of a growth mindset. Rachel discusses how a growth mindset is closely tied to learning agility, which involves curiosity, openness, and a willingness to continuously learn. This openness to new experiences transcends culture, age, and gender.

Listen now

Tuesday 19 November

In episode three, we are steering off course - literally! Mandy Young, Chief Executive at the NSW State Insurance Regulatory Authority or SIRA, joins us to discuss ‘Taking the path less travelled.’

Mandy has diverse leadership and public sector experience, with a background in social work at the Department of Communities and Justice. She has also worked as the Deputy Secretary and Chief Operating Officer for the NSW Department of Customer Service during COVID-19. During this episode, Mandy provides specific examples from her time during these roles and the significant involvement and subsequent impact of the initiatives that Mandy has driven and been responsible for.

Listen now

Tuesday 12 November

In our second episode, we are joined by Jody Grima, Chief People Officer at the NSW Department of Customer Service, for an open and compelling conversation as we talk about leading change and preparing workforces for the future.

Jody shares how there is no 'rinse and repeat' process for approaching change and that the first step is to be on the ground, understand the environment in which you're working with, what the culture is, and sensing the appetite for change. She also talks about other critical success factors, such as transparency and communication, and how without these, you risk losing trust very early on in the change process.

Listen now

Tuesday 5 November

In our first episode, we are joined by Janet Schorer, a senior public sector leader and Chief Delivery Officer at TAFE NSW, to discuss growth and adaptability. In this open and inspiring chat, Janet shares experiences from her early career of how other leaders helped her grow and develop and how she leans on these experiences to grow and develop others today. She also explains how important it is for leaders to put themselves in someone else’s shoes, acknowledging that the world is now different from what it was, that workplaces themselves are different too, and that it’s through a connection with purpose that you can keep yourself, and your team, motivated through times of continuous change and uncertainty.

Listen now

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Series three – Solving the Capability Gap – episode five

Our final episode today is the perfect conclusion to our series, providing advice and insights on how to maintain an ongoing connection with your employees that helps to fuel a culture of continuous learning in your organisation.

Thank you for listening to our third podcast series on Solving the Capability Gap. We hope that you found the insights that our trailblazers have shared valuable in helping your organisation to build skills capability and develop future-ready, high-performing workforces.

Our final episode today is the perfect conclusion to our series, providing advice and insights on how to maintain an ongoing connection with your employees that helps to fuel a culture of continuous learning in your organisation.

In the series' opening episode, we spoke to Subho Banerjee about continuous learning and how organisations must adopt it to develop a high-performing workforce ready for the future.

Equally crucial to adopting a continuous learning culture is maintaining one. This involves ensuring that employees have an ongoing connection to their organisation, which sometimes is more easily said than done. Globally, there are alarmingly high rates of disengaged employees who are 'quiet-quitting,' and it takes leaders with an EQ approach to navigate the often uncomfortable conversations to reconnect employees to their organisation.

Maeve Neilson is a highly respected and experienced leader in New Zealand. In this episode, she joins Andy to discuss how she has developed and led teams in New Zealand, drawing on her direct experience in creating a cross-functional team from the Mosque Shooter sentencing event in 2020 to create a great workplace culture.

Listen to episode five:

Episode five: Fostering a culture of continuous learning
Andy Corbett

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode five:

Find out more about this Trailblazer:

Maeve Neilson is the former General Manager – Health, Safety and Security for the Ministry of Justice, New Zealand. Maeve is a senior leader with unique and broad experiences that enable her to bring an innovative and fresh approach to any opportunity.

Maeve has substantial depth and breadth of experience having worked in diverse sectors and functions to deliver commercial and sustainable outcomes whilst lifting productivity and engagement. This includes a range of challenges from managing large operational functions, organisational transformations, and significant incidents and workplace fatalities, including the operational response to COVID-19.

Maeve’s ability to successfully communicate organisational vision and priorities across multiple levels sees her frequently called upon to translate the "complex" into a language all can connect and engage with, transforming both leadership behaviours and organisational cultures. She has managed teams through significant change, complex disputes and negotiations that have enabled organisations to deliver against strategic goals, and aligned teams to the direction, significantly shifting engagement. She comfortably interacts with Boards and executive teams and maintains strong networks across public and private entities.

Maeve is passionate about Aotearoa, New Zealand, particularly organisations doing great things within their communities to enable tamariki and mokupuna to thrive. She welcomes the challenge of solving “wicked problems” and enjoys aligning the operational delivery and people capability to the strategic direction. Her commercial acumen and operational management expertise allow her to quickly adapt to any environment and bring value and different thinking to support organisational growth.

Maeve holds a Masters of Arts (Psychology), and subsequent qualifications in Innovative Thinking and Dispute Resolution. She is also accredited in several leadership development tools, including the suite from Human Synergistics.

That now concludes our third series on Solving the Capability Gap. Thank you to our trailblazers and all our listeners for tuning in!

Due to popular demand, Trailblazing with CorbettPrice will soon return in a regular and ongoing format. Follow us on LinkedIn to stay updated on the latest information.

Missed an episode?

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Lydia Walters Lydia Walters

Series three – Solving the Capability Gap – episode four

According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. But in the public sector specifically, there has been much trepidation about where to use it, how to use it, and, importantly, ensuring that it is used safely with the proper guardrails in place.

James Christie, Director of Artificial Workflow, and a guest instructor on our Elevate course on Enhancing Processes with AI, joins Andy to discuss the increasingly popular and in-demand skill of AI. Listen in as James answers the fundamentally essential questions on learning AI skills, including if having a technical background is necessary in learning AI, what the best use cases are in getting started, what other skills are complementary to learning AI skills, and the five critical success factors in implementing AI in an organisation. You will also want to take advantage of James's checklist to get going with AI in your organisation, which is provided as a download below.

We hope that you have been enjoying our podcast series on Solving the Capability Gap.

Already, we've had the pleasure of being joined by three phenomenal trailblazers who have shared their insights and top tips on how leaders can build workforce capability in their organisations to prepare for the future.

In today's episode, we hone in on arguably one of the most important skills everyone will need to learn, regardless of their position, going forward: AI.

According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. But in the public sector specifically, there has been much trepidation about where to use it, how to use it, and, importantly, ensuring that it is used safely with the proper guardrails in place.

James Christie, Director of Artificial Workflow, and a guest instructor on our Elevate course on Enhancing Processes with AI, joins Andy to discuss the increasingly popular and in-demand skill of AI. Listen in as James answers the fundamentally essential questions on learning AI skills, including if having a technical background is necessary in learning AI, what the best use cases are in getting started, what other skills are complementary to learning AI skills, and the five critical success factors in implementing AI in an organisation. You will also want to take advantage of James's checklist to get going with AI in your organisation, which is provided as a download below.

Listen to episode four:

Episode four: Developing AI skills in the public sector
Andy Corbett

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode four:

Download James’s AI Adoption Checklist:

Find out more about this Trailblazer:

James Christie is a co-founder of Artificial Workflow, an AI solutions firm that has developed a flexible AI platform called Echobase, that can support a range of consulting and business use cases.

James has spent a significant proportion of his career working for an international FMCG company and in consulting with EY and boutique firms practicing in the areas of corporate, organisational and customer strategy. 

Please tune in next week as we conclude our series on Solving the Capability Gap with Maeve Neilson, General Manager of Health, Safety, and Security for the Ministry of Justice in New Zealand, as she shares her unique perspectives and advice for leaders on how to foster a culture of continuous learning in your organisation.

Missed an episode?

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Lydia Walters Lydia Walters

Series three – Solving the Capability Gap – episode three

Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission for the Queensland Government, joins Andy in this latest episode to explain how organisations can create workforce agility. She shares her experiences and learned lessons from her direct involvement in the recently released Even Better Public Sector for Queensland Strategy for 2024-2028.  

Listen in to hear Sandra explain how organisational agility is a change process and how, by putting people at the centre, you can achieve the agility you need to be fit for the future. Sandra also shares the three important ingredients for being purposeful and holistic in your approach to developing and embedding workforce agility in the way you work.

Over the past two episodes, we’ve discussed critical dimensions of capability building, including adopting continuous learning models and using skills-based approaches in your talent strategy. A resonating sentiment from both these episodes has been the concept of future readiness, equipping and preparing workforces to meet future challenges.

In today’s episode, we unpack this further, discussing the role that skills play in workforce agility and how leaders can be purposeful and holistic in their approach to achieving organisational agility.

So far in our series, we’ve spoken to two highly experienced trailblazers who have given their insights into critical success factors of creating high-performing teams. These have included the importance of becoming a learning organisation and the need to be comfortable in ambiguity.

Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission for the Queensland Government, joins Andy in this latest episode to explain how organisations can create workforce agility. She shares her experiences and learned lessons from her direct involvement in the recently released Even Better Public Sector for Queensland Strategy for 2024-2028.  

Listen in to hear Sandra explain how organisational agility is a change process and how, by putting people at the centre, you can achieve the agility you need to be fit for the future. Sandra also shares the three important ingredients for being purposeful and holistic in your approach to developing and embedding workforce agility in the way you work.

Listen to episode three:

Episode three: Workforce Agility and the Agile Enterprise
Andy Corbett

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode three:

Find out more about this Trailblazer:

Sandra Lerch is the Executive Director, Strategic Workforce Futures at the Queensland Public Sector Commission.  In this role, she has responsibility for a suite of initiatives that help create a workforce that is agile, inclusive and fit for the future.

Sandra has worked in both the state and federal public sectors, in a wide variety of roles, spanning strategic policy, organisational performance, and service delivery. Much of her experience is in central agencies during periods of significant workforce change.

Sandra and her team played a major role in bringing the Even better public sector for Queensland strategy 2024-2028 to fruition. The strategy’s first two-year action plan sets out 18 actions that aim to inspire trust in government, build a workforce that is ready to meet any challenge, and create workplaces that support employees to serve their community.

Sandra holds a Masters degree in Public Policy and is a member of the Australian Institute of Company Directors.  She has a long-standing interest in public sector reform, having contributed to a number of independent reviews in this area. Other areas of interest include employee engagement and how the Queensland public sector can position itself as an employer of choice.

Please tune in next week as we talk with James Christie, Director of Artificial Workflow, as he joins us to discuss developing AI skills in the public sector in our fourth episode in the Solving the Capability Gap series.

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Series three – Solving the Capability Gap – episode two

In today’s episode, we dive deep into the current skills landscape, outlining the skills that are becoming increasingly important and discussing proven strategies that can help organisations become more skills-based in how they attract, develop, nurture, and retain their workforce.  

Welcome back to the second episode of our new podcast series on Solving the Capability Gap.

In today’s episode, we dive deep into the current skills landscape, outlining the skills that are becoming increasingly important and discussing proven strategies that can help organisations become more skills-based in how they attract, develop, nurture, and retain their workforce.  

Across the world, organisations are grappling with skills shortages. According to LinkedIn data, on an individual level, the skills needed for a given position are shifting and are expected to double by 2027, leaving a high number of employees who require training and capability development.

However, the potential of untapped latent or adjacent skills within the workforce is intriguing, presenting organisational leaders with an excellent opportunity to identify, develop, and nurture these skills to create an engaged workforce capable of driving their organisation forward.

Listen in as Julie Tickle, Chief People Officer at TAFE NSW, joins Andy to share her extensive experience in how organisations can become more skills-based in their talent strategy. Listen in as Julie answers compelling questions covering important topics such as skills versus qualifications, human skills versus technical skills, how TAFE uses skills-based approaches in its talent strategy, and how to measure skills initiatives.

Listen to episode two:

Episode two: Becoming a skills-based organisation
Andy Corbett

Also available through Apple Podcasts and Spotify:

Download the full transcript of episode two:

Find out more about this Trailblazer:

Julie Tickle is a respected educational leader, with over two decades of experience in the VET sector as teacher, mentor and executive. In her role as Chief People Officer for TAFE NSW Julie oversees the attraction, development and retention of a capable, engaged, and adaptable workforce of over 15,000.

She is responsible for ensuring TAFE NSW operates in a safe, diverse, and inclusive work environment, and her team ensures TAFE NSW has the capability to deliver the best outcomes through effective people and safety processes, policies, and programs.

With TAFE NSW since 2002, Julie was initially a part-time casual teacher of Business based out of the Taree campus and remains dedicated to regional employment and educational outcomes throughout NSW.  She has held a wide range of positions including Head Teacher of both online and on-campus faculty teams, Business Development Consultant, Manager Curriculum Development, Faculty Director, Leader Organisational Workforce Development and Head of Organisational Development and Talent Management.

Remaining dedicated to supporting individuals to reach their potential, Julie holds a Masters in Adult Education and Training, Bachelor of Arts (Psychology), Graduate Diploma of Education, Leadership and Sustainability and the current Cert IV Training and Assessment qualification in order to remain connected to teachers. She is an Alumni of the NSW Public Sector Leadership Academy and a keen mentor of emerging leaders in the sector.

Julie is a member of the DEWR VET Workforce Blueprint Steering Committee, TAFE Director’s Australia Workforce Network and the National VET Educator Development Network. Her team designed and implemented the successful Paid to Learn teacher attraction and retention program to support an ongoing commitment to solving the VET teacher shortage in NSW, which has become the benchmark for innovative attraction strategies across the sector.

Julie is passionate about Diversity and Inclusion and is a member of the NSW Public Service Disability Steering Committee, Co-chair of the TAFE NSW Diversity & Inclusion Council and executive sponsor of the Aboriginal Strategic Leadership Group and Aboriginal Employment Strategy. She has strategic oversight of the inaugural TAFE NSW Diversity, Inclusion and Belonging Plan which launched in 2023 as well as TAFE Innovate Reconciliation Action Plan, Disability and Inclusion Action Plan and Multicultural Action Plan.

Please tune in next week as we talk with Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission for the Queensland Government, as she joins us to provide insights on workforce agility and the agile enterprise in our third episode of this series on Solving the Capability Gap.

Missed an episode?

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Lydia Walters Lydia Walters

Series three – Solving the Capability Gap – episode one

Listen in as Subho Banerjee, Deputy Commissioner of the Australian Public Service and Head of the APS Academy and Capability, joins Andy to discuss continuous learning, and provide his unique perspectives, drawing on his vast experience across the public and private sectors. In this episode, Subho explains what continuous learning looks like and outlines some of the fantastic learning opportunities he has experienced that have benefited his career. He also provides an overview of the components of the APS continuous learning model, the importance of building adaptability skills across all levels in the public sector, and how to overcome challenges he has seen in becoming a learning organisation.

Thanks for joining us as we kick off our third series of Trailblazing with CorbettPrice!

Our exciting new series explores critical dimensions of capability building across five insightful and thought-provoking episodes. This series is designed to help leaders instil continuous learning into their organisation’s DNA and develop high-performing workforces that are equipped and ready to embrace the future.

As the perfect start to our series on Solving the Capability Gap, Subho Banerjee, Deputy Commissioner of the Australian Public Service and Head of the APS Academy and Capability, joins Andy to discuss continuous learning.

Listen in as Subho provides his unique perspectives, drawing on his vast experience across the public and private sectors. In this episode, he explains what continuous learning looks like and outlines some of the fantastic learning opportunities he has experienced that have benefited his career. Subho also provides an overview of the components of the APS continuous learning model, the importance of building adaptability skills across all levels in the public sector, and how to overcome challenges he has seen in becoming a learning organisation.

Listen to episode one:

Episode 1: Adopting continuous learning models for developing & preparing workforces for the future
Andy Corbett

Also available through Apple podcasts and Spotify:

Download the full transcript of episode one:

Find out more about this Trailblazer:

Dr Subho Banerjee is the Deputy Commissioner, Head of APS Academy and Capability at the Australian Public Service Commission.

He has previously held Deputy Secretary roles in the Education, Industry and Climate Change portfolios, focusing on vocational education and skills, science and climate change adaptation and negotiations.

He has also been responsible for finance, human resources and governance functions in a number of departments, as well as contributing to whole-of-APS efforts on public service reform and Indigenous employment.

Subho has also worked in the private and not-for-profit sectors. Prior to his current role, he worked at the Australia and New Zealand School of Government on public sector reform issues at the intersection of practice and academia. He has also worked for a private sector management consultancy and an Indigenous policy think tank. 

Subho’s initial disciplinary background was in physics, which he studied as an undergraduate and postgraduate at the ANU. He also holds qualifications in economic and social history, and environmental change and management, from the University of Oxford, where he was a Rhodes Scholar.

Tune in next week as we talk with Julie Tickle, Chief People Officer at TAFE NSW, as she provides her experience and perspectives on becoming a skills-based organisation, in our second episode in this series on Solving the Capability Gap.

Check out our full listing of episodes and trailblazers:

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Brand new series starting 13 August

Trailblazing with CorbettPrice Series Three Teaser
Andy Corbett

Join us for our ground-breaking new podcast series, "Solving the Capability Gap," where we delve deep into the evolving skills landscape. Together, we'll explore how organisations can pivot towards a skills-based approach to their talent strategy, enhance their workforce's adaptability and agility, develop AI skills in the public sector, and nurture a culture of continuous learning.

Series three will feature five impactful, thought-provoking episodes as Andy explores critical topics in solving capability gaps using skills-based approaches with a fresh line-up of Trailblazers. For the first time, we will also include a complete series wrap-up at the end.

Weekly episodes will be available on our website and on your preferred podcast platforms, including Apple, Google, and Spotify, starting Tuesday, 13 August.

Read a synopsis for each of our episodes:

Episode one:

Adopting continuous learning models for developing and preparing workforces for the future.

Featuring:

Subho Banerjee, Deputy Commissioner and Head of APS Academy and Capability

Organisations today face many challenges. With high levels of Australian employees reporting that they feel burnt out at work and the skills needed to perform current and future roles significantly shifting, learning and development can help organisations develop and prepare their workforces for the future.

In the first episode of our new series, we will be joined by Subho Banerjee, Deputy Commissioner and Head of the APS Academy and Capability. Together, we will visualise what a continuous learning culture looks like, and formulate a strategy for how organisations can foster learning and development to develop and prepare their workforces for the future.

Episode two:

Becoming a skills-based organisation 

Featuring:

Julie Tickle, Chief People Officer, TAFE NSW

Are the skills people have or could develop more important than their original qualifications? We’ll explore this intriguing question in the second episode of our series on solving the capability gap. Joining us is Julie Tickle, Chief People Officer at TAFE NSW. Together, we'll discuss how organisations can adopt a more skills-based approach to their talent strategy, covering everything from recruitment to mentoring, coaching, and the role of collaboration and cross-functional teams in skill identification. We’ll also delve into best-practice strategies for measuring these skills and more.

Episode three:

Workforce Agility & The Agile Enterprise 

Featuring:

Sandra Lerch, Executive Director of Strategic Workforce Futures, Public Sector Commission, Queensland Government

In times of constant uncertainty, employees may face higher burnout levels and become disengaged. Thriving amid such ambiguity, though challenging, is achievable. In the third episode of our series on solving the capability gap, we'll explore this theme with Sandra Lerch, Executive Director of Strategic Workforce Futures at the Public Sector Commission, Queensland Government. With extensive experience in managing change and preparing agile, inclusive workforces for the future, Sandra will shed light on the pivotal strategies she developed for the 'Even Better Public Sector for Queensland' initiative. We’ll discuss collaborative approaches and identify key skills needed for future readiness.

Episode four:

Developing AI skills in the public sector

Featuring:

James Christie, Director of Artificial Workflow

According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. In the public sector, there is considerable uncertainty about how and where to best utilise AI, and whether existing technical skills are necessary to acquire AI competencies.  We will tackle these crucial questions and more in the fourth instalment of our podcast series on solving the capability gap, where we will be joined by James Christie, Director of Artificial Workflow and guest instructor on our Enhancing Processes with AI Elevate course.

Episode five:

Fostering a culture of continuous learning 

Featuring:

Maeve Neilson, General Manager of Health, Safety and Security, Ministry of Justice, New Zealand

In the concluding episode of our series, we are joined by Maeve Neilson, General Manager of Health, Safety, and Security at the Ministry of Justice in New Zealand. A seasoned leader, Maeve excels in building cross-functional teams and will share her valuable experiences from coordinating the team for the Mosque Shooter sentencing event in New Zealand. Together, we will delve into the importance of skill acquisition, examine how learning and development vary across multi-generational teams, discuss the components of effective learning experiences, explore how leaders can re-engage employees with a human-centric approach, and discuss strategies to foster a culture of continuous learning within an organisation.

More in our Solving the Capability Gap series:

Skills-based transformation

This article explores the opportunity that skills-based transformations bring to organisations in solving capability gaps, how to get started by rethinking workforce risk, getting skills intelligence right, and the pivotal role leaders must play in navigating change.  Read now

Frequently Asked Questions

Listen in as Maeve Neilson, General Manager, Health, Safety, and Security at the Ministry of Justice New Zealand, answers key questions about the role that learning and development play in fostering a great culture and how leaders can build and maintain a continuous learning culture within their organisation.

Listen in

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Embracing organisational change - episode 5

Thanks for listening to our second podcast series on embracing organisational change. We hope you’ve found the insights our trailblazers shared valuable.

In our fifth and final episode of this series, we are tackling a significant change that’s on the minds of most public sector leaders today: how to adopt new technologies responsibly.

According to a recent McKinsey report, more than half of global survey respondents on AI said that they had adopted AI in at least one of their business units, and nearly two-thirds expected that their company’s investments in AI would increase over the next few years. Yet according to Boston Consulting Group, Australia lags globally, with around 70% of Australian organisations yet to succeed in delivering digital transformation, a critical first step to succeed in AI.

Pia Andrews, a global expert in open government and digital government transformation and former public servant, joins us to navigate this important change and provides her unique global and local perspectives on how public institutions can approach the responsible adoption of AI. In this episode, Pia shares her six fundamental questions that the public sector must answer when designing for trust, which are part of The Trust Framework for Government Use of AI and Automated Decision Making whitepaper she developed and her top tips on getting started.

Listen to episode five:

Episode five – Adopting new technologies responsibly
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

Download the full transcript of episode five:

Find out more about this Trailblazer:

Pia is a prolific global expert in open and digital government, and a former public servant. Pia has spent the last 20 years trying to make the world a better place, working within and around the public sector to transform public services, policies, and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies, and real, pragmatic actual innovation in the public sector beyond.

Pia was one of the global top 20 most influential in digital government in 2018 and 2019, and now works as a strategic advisor to the public sector at AWS as well as a member of Apolitical’s Advisory on 21st Century Government. 

That now concludes our second series on embracing organisational change. Thank you to our trailblazers and all our listeners for tuning in!

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Embracing organisational change - episode four

We’re glad you could join us for another great episode in our series on embracing organisational change.

Our fourth episode focuses on the pivotal transformational change that organisations must embrace, which is playing the new talent game. This episode will dive into the essential factors in what it takes to attract, retain and reduce employee attrition in the public sector.

With more than a third of Australian Public Service employees reported as wanting to leave within the next two years, according to the June 2022 APS Census, one correlation you can draw is that leaders need to look for ways to bridge the gap between employee expectations and employer needs. In this episode, Andy talks with Tina McAllister, Acting Director of People and Culture at the Department of Agriculture and Fisheries for the Queensland Government, as Tina provides her Queensland lens to questions on what it is that employees want, how leaders can respond, ways to to managing flexibility within the workforce, and the role that internal mobility plays for employee retention and ways of addressing it.

Listen to episode four:

Episode four - Playing the new talent game – attracting, retaining, and reducing employee attrition
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

Download the full transcript of episode four:

Find out more about this Trailblazer:

Tina is Human Resource (HR) /People and Culture professional with 28 years of experience across an array of human resource focus areas.  For the past two decades she has committed her energy to Public Service with Queensland Government and within that time she has served in HR leadership roles for over 15 years. 

Tina is passionate about enabling organisational performance through the development of people at all levels via the creation and implementation of initiatives, processes, policies and frameworks that contribute to positive organisational culture, capability and employee experience.  

Please tune in next week as we talk with Pia Andrews for the fifth and final episode in our series, which will be about adopting new technologies responsibly.

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Embracing organisational change – episode three

Welcome back to another episode in our series on embracing organisational change.

Today in our third episode, we cover the critical change that all workplaces must progress and move forward on, and that change is realising diversity, equity, and inclusion aspirations.

Listen to episode three:

Episode three - Realising diversity, equity, and inclusion aspirations
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

What does it take for organisations to create an inclusive workplace where staff feels valued, safe to contribute, and to be their authentic selves? Has progress been made in the public sector, and how can all leaders acknowledge and act accordingly to close the gaps with their employees, especially those from diversity groups? Please tune in to hear Julie Etchells, Chief Human Resources Officer at the Department of Child Safety, Seniors, and Disability Services for the Queensland Government, provide her valuable perspectives based on her experiences working for the Queensland public sector over the past twenty-four years.

Download the full transcript of episode three:

Find out more about this Trailblazer:

Ms Julie Etchells (pronouns are she/her/hers) is a long-term public servant, out lesbian, person with a disability, and mother to two beautiful human beings who are now adults, starting their own families.

Julie has dedicated 24 years to serving the Queensland Public as a public servant. Julie’s career has developed through her time predominately in service delivery and through time in state-wide services. Julie wears many hats and since 1999 has undertaken multiple service delivery, practitioner, leadership, and Senior Executive roles. Julie is currently utilising her leadership skills in the Chief Human Resources Officer role which highlights her diversity as a leader and commitment to supporting staff to ensure they have what they need to deliver services to children and families.

Julie’s extensive knowledge of service delivery, her passion for leadership and care for people combined with an interest in strategy, partnering, and diversity enables her to positively influence desired outcomes. Julie’s leadership, commitment and dedication to Queensland communities was officially acknowledged when she was awarded the 2020 Public Service Medal for her leadership and outstanding public service to children and families in Queensland.

 Julie’s ongoing career aspiration is to “Make it Count”. That is, whatever role she is in, she acknowledges her privilege and makes the most of the opportunity for those she is there to serve. This includes her role as an out public servant modelling the way and showing others “it is okay to be who you are; in fact, it is brilliant – we need you to be you” and we are richer for it.

Please tune in next week as we talk with Tina McAllister, Acting Director, People and Culture for the Department of Agriculture and Fisheries for the Queensland Government, for our fourth episode on playing the new talent game – attracting, retaining, and reducing employee attrition. 

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Embracing organisational change – episode two

We hope that you’ve been enjoying our series on embracing organisational change.

In this week’s episode, we are tackling a pivotal change facing organisations today in their quest to gain more efficiency, specifically, how an operating model approach can help achieve operational efficiency and drive better service delivery outcomes to customers.

Grab a coffee and settle in for this tremendous 20min chat!

Listen to episode two:

Episode 2 - Optimising service delivery for customers
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

Dan Bowes, Executive Director of Taxes and Grants Products at Revenue NSW, joins Andy to explain how his team ensures they deliver for their customers.  Listen in to hear from Dan how his team overcame challenges during COVID through successful collaboration, the entire team's role in improving customer process outcomes, and his top three tips on how other leaders can deliver efficiently and effectively for their customers.

Download the full transcript of episode two:

Find out more about this Trailblazer:

Dan is Revenue NSW's Executive Director of Taxes & Grants Products, leading the team of 700 people working in Business Taxes, property taxes and duties.

Dan and his teams raise over $35bn of revenue annually and distribute vital grants to support communities and businesses. Dan has a background in banking and process improvement and has previously held business development and strategy roles at Revenue NSW.

Please tune in next week as we talk with Julie Etchells, Chief Human Resources Officer for the Department of Child Safety, Seniors, and Disability Services for the Queensland Government, for our third episode in this series on realising diversity, equity, and inclusion aspirations.

Missed episode one?

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Lydia Walters Lydia Walters

Series two - Embracing organisational change – episode one

Thanks for joining us, and welcome back to our exciting second series of Trailblazing with CorbettPrice!

Our new series spans five stimulating and thought-provoking episodes, discussing key transformational changes that leaders must embrace to succeed now and into the future.

Listen to episode one:

Episode one - Shifting mindsets and leading to empower employees
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

Steve Brady, Managing Director of TAFE NSW, joins Andy in this episode to discuss the important change of shifting mindsets and leading to empower employees. Listen in as Steve shares his invaluable insights and perspectives on how TAFE NSW continues to embrace change and adapt to their customer's evolving needs and how Steve maintains a positive mindset and stays adaptable in the face of change. 

Download the full transcript of episode one:

Find out more about this Trailblazer:

Steve has more than 20 years of experience in executive leadership in private and public sectors and across a diverse range of NSW government agencies, including NSW Treasury, Department of Premier and Cabinet, Revenue NSW, and NSW Department of Customer Service. 

Steve is focussed on driving public sector innovation through a focus on customer and community, working with industry to achieve mutually beneficial outcomes, enhancing the economic contribution of agencies, and delivering strong financial stewardship. 

In his current role, Steve is responsible for ensuring TAFE NSW is the leading provider of vocational training supporting the evolving needs of industry and learners in a rapidly changing economy. 

Tune in next week as we talk with Dan Bowes, Executive Director of Taxes and Grants Products, Revenue NSW for our second episode in this series on optimising service delivery for customers. 

Check out our full listing of episodes and trailblazers:

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We’re back for series two!

We are thrilled to announce series two of our Trailblazing with CorbettPrice podcast! We have a great new line-up of speakers joining us over five thought-provoking episodes as they tackle, unravel, and provide insights on embracing uncomfortable but necessary organisational change.

Trailblazing with CorbettPrice Series Two Teaser
Andy Corbett

Join us for our new podcast series on embracing organisational change. Over five stimulating and thought-provoking episodes, Andy will speak with industry-leading trailblazers as they unravel and reveal their fresh perspectives on the most pressing transformational changes organisational leaders face today.

Weekly episodes will drop from Tuesday, the 22nd of August, on our website and across your preferred podcast platforms, including Apple, Google, and Spotify.

Click on each episode for a synopsis and link to listen in:

Meet our series two trailblazers:

Find out more about our Trailblazers:

More in our series on embracing organisational change:

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Trailblazing with CorbettPrice Podcast - Episode 7

This week concludes our podcast series on organisational health and the seven dimensions of wellness. We hope you have enjoyed the series and find the insights and perspectives of all our trailblazers helpful. In the final episode of our first series, we explore the seventh dimension of organisational health, the relational dimension, which is all about learning and development.

Listen to episode seven:

Organisational health and the seventh dimension of wellness – learning and development
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

With changing employee expectations around the learning and development opportunities organisations offer to improve their overall wellbeing, L&D managers face meeting these expectations to future-proof their organisation and attract and retain the best talent.

How and what must L&D managers focus on to provide these opportunities to employees in a hybrid working environment, and how can they empower employees to build and maintain an A-grade team?

David Powell, author, founder, and life skills mentor of The Golden Thread, joins Andy in this enlivening discussion to provide ways that L&D managers can offer learning and development opportunities that build self, relationship, and team interpersonal skills to empower their workforce in their lifelong learning journey to mastery.

David and Andy discuss the importance of mindfulness and provide examples of how powerful meditation practices can be at both the individual level and the potential contribution this can unleash at an organisational level.

This episode is jam-packed with practical advice, real-life examples, and different perspectives on boosting the relational dimension of organisational health. Listen now to hear David’s meditation based on Alpha Dynamics to get you into the blue…

Download the full transcript of episode seven (with references):

Find out more about this Trailblazer:

David’s passion lies in empowering people to achieve the success they seek in life. David is the founder of The Golden Thread’s online toolkit, Life Journey Skills and recipient of The Visioneers’ 2022 global award in recognition of his work to benefit humanity.

Born in the UK, David gained a first-class honours degree in chemical engineering at Edinburgh University and worked in the resources and IT industries for 24 years, leading many teams to success.

Realising that his passion lay in empowering people, he became a business skills trainer, facilitator, and mentor. Over almost three decades, David has helped individuals and teams in hundreds of organisations, across 30 countries and five continents to improve their lives and business performance. 

After finishing university, David spent a year driving a Land Rover overland from the UK to Australia and became fascinated with the different religions and cultures that he encountered. These travels were the genesis for his lifelong research into history, religion, gnostic wisdom and psychology - to discover how to best empower people. The result is his unique ability to synthesise the latest scientific thinking and the ancient wisdom to address, and inspire the whole person - body, mind, emotions and the deeper inner being.

This is the lifetime of experience and learning that David has condensed into his online Life Journey Skills program. He teaches the essential life skills - that people don’t learn at school - so that they can thrive at life.  David’s book, Life Journey Skills, is also available for free on kindle or to purchase in hardcover from amazon.

Web: www.thegoldenthread.com  

LinkedIn: www.linkedin.com/in/david-powell-89539276/   

Amazon:  Life Journey Skills

That now concludes the first series of our Trailblazing with CorbettPrice podcast. Stay tuned as we will announce details of series two coming out soon!

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Trailblazing with CorbettPrice Podcast - Episode 6

Thank you for joining us for the sixth episode of our podcast series on organisational health and the seven dimensions of wellness. In this episode, we will cover the essential topic of organisational purpose and leadership.

Listen to episode six:

Organisational health and the sixth dimension of wellness – purpose and leadership
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

The leadership style of an organisation can profoundly impact an organisation's health, affecting the workplace culture, employee experience, engagement, performance, and organisational agility and resilience.

The prolific global expert in open and digital government and former public servant Pia Andrews joins us as we discuss how public sector professionals must lead and navigate their teams now and in the future.

Hear Pia's thoughts on how we need to get back to servant leadership, how any leader's first strategy should be to slow things down, and how human-centered design approaches require you to come from a position of being your best human in the first place.

Listen to also hear Pia share three practices from her background in Gung Fu and Chan Buddhism martial arts that play an important role in her work and career every day.

Download the full transcript of episode six (with references):

Find out more about this Trailblazer:

Pia Andrews is an open government, digital transformation and data geek who has been trying to make the world a better place for 20 years. She usually works within the (public sector) machine to transform public services, policies and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies and real, pragmatic actual innovation in the public sector and beyond. She believes that tech culture has a huge role to play in achieving better policy planning, outcomes, public engagement and a better public service all round.

She is also trying to do her part in establishing greater public benefit from publicly funded data, software and research. Pia was recognised in 2018 and 2019 as one of the global top 20 most Influential in Digital Government and was awarded as one of the Top 100 Most Influential Women in Australia for 2014. Pia has also studied martial arts since 1990, and brings the philosophies and practices of Gung Fu and Chan Buddhism into her work every day.

Pia is currently taking something of a public sector sabbatical, working as a Strategic Advisor to the Public Sector in AWS. She is in a newly formed team made up of experienced public servants who provide futures oriented policy and outcomes focused advice, support, exploration and experimentation, to agencies and departments across Australia, New Zealand and Oceania. 

In 2023, Pia joined Apolitical’s Advisory Council on 21st Century Government, where some of the world’s most distinguished government leaders, innovators, and thinkers have come together to help accelerate Apolitical’s mission to help build 21st century governments that work for people and the planet. 

Web: pipka.org  

LinkedIn: www.linkedin.com/in/pia-andrews/   

The Mandarin articles: www.themandarin.com.au/author/pia-waughgmail-com/

Tune in next week as we talk with David Powell on our final dimension of organisational health – recreational health, learning and development.

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Trailblazing with CorbettPrice Podcast - Episode 5

Welcome back to our podcast series on organisational health and the seven dimensions of wellness. This week in episode five, we continue to explore the theme of employee experience by looking into one of the crucial factors that impact this positively or negatively, an organisation’s culture. Workplace culture is our fifth relational dimension of organisational health.

Listen to episode five:

Organisational health and the fifth dimension of wellness – relational, workplace culture
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

Workplace culture, as defined by BambooHR, is the personality of an organisation – it’s a shared set of workplace beliefs, values, attitudes, standards, purposes, and behaviours. Research by Gallup shows that employees with a strong connection to their organisation’s culture are more likely to be engaged and less likely to experience burnout as often as those without.

Cherie Canning from Luminate Leadership joins us to discuss this essential topic, where she draws on real organisational case studies to talk through the attributes leaders need to have to create a people-centric culture, how this starts with psychological safety and how to create that, how organisations can overcome toxic workplace cultures, why mental health first aid is essential for everyone throughout an organisation, and how to build a connection with employees regardless of whether they are in the office, or working from home.

This episode is must listen for anyone who wants their organisation to be more people-centric or learn how to maintain a positive and strong workplace culture.

Download the full transcript of episode five (with references):

Find out more about this Trailblazer:

Cherie’s passion lies in inspiring people to achieve their potential by developing their 'human skills'.

Cherie is a passionate optimist, an avid traveller and the Founder and Director of Luminate Leadership.

With almost two decades of leading and developing leaders at Luminate and previously at Flight Centre Travel Group, Cherie has proven results and her authentic communication style and workshop content continue to leave a long-lasting impact on leaders and their businesses. 

Cherie founded Luminate Leadership in 2020 with one purpose in mind; to grow and inspire leaders of today to create a better tomorrow. Her intention is to embrace human based Leadership traits such as connection, collaboration, courage, empathy, compassion and kindness.

It’s her mission, and the mission of Luminate to share these skills with as many Leaders as possible, inspiring them to be the best humans they can be and bring as much joy and fulfilment to their work and lives. Cherie will also host Luminate Leadership’s annual IGNITE conference this August, celebrating Women in Leadership through coming together to connect, learn, inspire and be inspired. 

Web: www.luminateleadership.com.au 

LinkedIn: www.linkedin.com/in/cheriecanning

Tune in next week as we talk with Pia Andrews on our sixth dimension of organisational health – Purpose and leadership.

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Trailblazing with CorbettPrice Podcast - Episode 4

We hope that you are enjoying our Trailblazing with CorbettPrice podcast series on organisational health and the seven dimensions of wellness.  In episode four, we dive deep into the fourth dimension which is occupational health and the employee experience. COVID pushed many organisations into different ways of thinking about how and where we work. With employee attrition being a key challenge that many organisations are facing worldwide; this may be the most fundamental component of organisational health in our series.

Listen to episode four:

Organisational health and the fourth dimension of wellness - Occupational, employee experience
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

To help explain what design thinking is and how it can be used to design a good employee experience that engages and empowers an organisation's workforce, Rodger Watson joins us.

Rodger is the founding course director of the Master of Creative Intelligence and Strategic Innovation at the University of Technology in Sydney.

If you have always wanted to understand design thinking and hear an example of how it has been used to solve a key societal challenge, then you won’t want to miss this!

Download the full transcript of episode four (with references):

Find out more about this Trailblazer:

Rodger is an innovator for public good and has worked as a public servant, a strategic human centred design consultant, a bartender, a pizza kitchen-hand and deliverer, an emu farmhand, and the leader of a multi-award-winning academic research centre.

Rodger is the Founding Course Director of Creative Intelligence and Strategic Innovation at the UTS TD School and co-author of Creative Reboot; catalysing creative intelligence and Designing for the common good.

Rodger has an academic and practice background in Psychology, Criminology, and with his colleagues at the Designing Out Crime Research Centre pioneered the Designing for the Common Good approach to multi-stakeholder collaboration (2010-2018).

This body of work received many industry awards (including multiple Good Design Australia awards) and academic awards (UTS Vice Chancellor’s award for excellence in research collaboration). The work was assessed by the Australian Research Council as highly impactful.

In recent years Rodger has contributed to government strategy and policy across topics ranging from domestic and family violence, mental health, built environment, counter terrorism, night-time economy, waste & circular economy, environmental protection, cybercrime, transport innovation, and digital transformation.

Rodger’s UTS work is underpinned by a methodology developed under industry conditions, community engagement, and academic rigour since 2010. This body of work includes product, service and policy innovations that are experienced by millions of people each day in communities across the world.

Web: www.uts.edu.au/study/transdisciplinary-innovation/creative-intelligence-and-innovation

LinkedIn: www.linkedin.com/in/rodger-watson/

Bispublishers: Creative Reboot; catalysing creative intelligence and

Designing for the common good

Tune in next week as we talk with Cherie Canning on our fifth dimension of organisational health – Relational health and workplace culture.

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Trailblazing with CorbettPrice Podcast - Episode 3

How can we take a ‘Futurist’ approach to equip our organisations for the future?

Join us for a stimulating conversation as Andy discusses this question with Dave Wild in episode three of our podcast series on organisational health. Dave Wild is a Futurist, Strategist, and Provocateur. During this compelling discussion, he discusses how everyone can be a futurist by opening up to new opportunities and possibilities.

Thank you for joining us for episode three of our inaugural podcast series on organisational health. So far, across our first two episodes, we have explored the physical operating environment and organisational agility and resilience. One consistent element across each of these dimensions has been change. Change can be disruptive, it can be slow, and adoption of it can be costly.

Listen to episode three:

Organisational health and the third dimension of wellness – financial and performance health
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

Helping us to challenge how we look and approach the future, adapt to new technologies, and evolve how we think about long-term planning for organisational performance health is Dave Wild. Dave is a Futurist, Strategist, and Provocateur with significant experience working for design, marketing, and innovation consultancies.

Dave leads workshops around the world, runs a webinar for future-focused leaders, and conducts expert coaching through his Future of Work Leadership Development Program. In this riveting episode, Dave demonstrates what a Futurist is, what they do, and how you can become one to help guide your organisation into the future.

Download the full transcript of episode three:

Find out more about this Trailblazer:

Dave Wild is a Creative Futurist living on the edge of the world with significant experience working as a strategist and innovator for design, marketing, and innovation consultancies.

He has led workshops around the world in the US, New Zealand, and Australia.

 As a Futurist for Smith & Wild, an independent strategy and innovation consultancy, Dave works with business leaders and their teams to achieve more through greater imagination and accelerated action. Dave and his team believe that getting people fully engaged and inspired about business and the challenges ahead is critical to driving action and results.

Unique to Smith & Wild’s approach is a focus on the new, identifying megatrends across markets while applying new insights from global innovation leaders, and their clients include Air New Zealand, BNZ, MediaWorks, The Warehouse, and Toyota.

Dave also runs Futurist Hour, a complimentary webinar targeted at future-focused leaders,  providing an energising and inspiring look at the future and giving participants access to tools and events. Dave provides expert coaching through his Futurework leadership development programme, teaching Future of Work skills.

His book: Futurework: A Guidebook for The Future of Work is available on Amazon and is divided into three parts, starting with the exploration of revolutions that have reshaped society, followed by an explanation of how neuroscience discoveries can enable us to unlock the greater potential within and concluded with a strategy map for how to collaboratively, and adaptively develop modern strategies to build a future-ready organisation.

Web: www.dave-wild.com/   

LinkedIn: www.linkedin.com/in/dave-wild/   

Amazon:  Futurework: A Guidebook for The Future of Work

Tune in next week as we talk with Rodger Watson on our fourth dimension of organisational health – Occupational health and the employee experience.

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Lydia Walters Lydia Walters

Trailblazing with CorbettPrice Podcast - Episode 2

Welcome back to our second episode in the Trailblazing with CorbettPrice series on organisational health. This episode will explore the 2nd dimension of organisational health: Mental – organisational agility and resilience.

Listen to episode two:

Organisational health and the second dimension of wellness - organisational agility & resilience
Andy Corbett

Also available through Apple Podcasts, Spotify and Google Podcasts:

The past few years have been tough on organisations with constant uncertainty. As these shocks grow in numbers and complexity, organisations must focus beyond crisis responses to build resilience to survive now and into the future.

Scott Johnston, Deputy Secretary of Revenue, New South Wales, Chief Commissioner of State Revenue, and Commissioner of Fines Administration, joins Andy in this episode to discuss how Revenue NSW has applied agile principles to transform their organisation to become adaptive and responsive now and in the future. Hear how Scott manages to be a regulator while also delivering excellent customer service to Revenue’s three-and-a-half-million customers, his thoughts on empowering the whole organisation to innovate, his top tips for how leaders can respond to changing customer priorities, and much more.

Download the full transcript of episode two:

Find out more about this Trailblazer:

Scott Johnston is a highly experienced senior leader with a career spanning the Australian and United Kingdom public sectors.

An internationally recognised statistician specialising in economic analysis, his work at the UK Office of National Statistics guided key decision making for the Organisation for Economic Cooperation and Development and European Union.

Scott joined the Public Service Commission in June 2014 where he held the roles of Director Workforce Information Branch and Assistant Commissioner, Performance and Analytics Division.

He then moved on to the NSW Public Service Commission as Acting Public Service Commissioner, leading the NSW Government’s agenda - driving diversity, work of the future and reform across the sector. In April 2020, Scott was appointed to his current role of Deputy Secretary, Revenue NSW, Chief Commissioner of State Revenue and Commissioner of Fines Administration.

Since joining Revenue NSW, Scott has focused on providing flexibility and an improved customer experience for Revenue’s 3.5 million annual customers, with a focus on digital transformation and supporting the State’s most vulnerable customers. Over the past two years Revenue NSW has become sought after for its automation achievements, collaboration skills, innovation, and customer centred design.

Scott is passionate about shaping future workforce strategy through evidence-based decision making, innovation, diversity, and inclusion, and building digital capability.

Web: www.revenue.nsw.gov.au/

LinkedIn: www.linkedin.com/in/scott-johnston222/

Tune in next week as we talk with Futurist Dave Wild on our third dimension of organisational health – organisational financial and performance health.

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Lydia Walters Lydia Walters

Trailblazing with CorbettPrice Podcast - Episode 1

Welcome to our inaugural series of Trailblazing with CorbettPrice. Over the next seven action packed weeks, we'll be introducing you to an amazing line-up of trailblazers who will share their insights on the fascinating topic of organisational health.

Listen to episode one:

Organisational health and the first dimension of wellness - physical operating environment
Andy Corbett

In our first episode, Andy Corbett leads us through an overview of organisational health and the seven wellness dimensions that this series will explore. As a trailblazer in operating model design and implementation, Andy will switch hats to be interviewed by Associate Director and Head of Training of CorbettPrice, Lauren Chowdry.

Together, they discuss the first dimension of organisational health: the physical operating environment, which encompasses how leaders connect their organisation’s purpose with its operations, creating an effective operating model that includes people, culture, processes, technology, and more. If you have ever wanted a clear explanation of what an operating model is and how this can transform your organisation, this is a must-listen!

Download the full transcript of episode one:

Tune in next week as we talk with Scott Johnston from Revenue NSW on our second dimension of organisational health – Mental – Organisational Agility and Resilience.

Operating Models Whitepaper

For further information on Operating Models, download our free whitepaper which explains the drivers for reinvention with the WHY, WHAT, and HOW an operating model helps you to achieve it. We also provide case studies on how we have helped organisations scale and respond, improve their customer experience, and engage their workforce.

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